Welcome to SELcurve!
We are deeply committed to empowering parents and teachers with the best tools and resources to support children’s emotional and social development. In line with our dedication to offering quality digital products, we’ve outlined our Cancellation & Refund Policy below. This policy has been crafted to ensure clarity and fairness, keeping in mind the unique nature of digital products.
Digital Product Nature: At SELcurve, our digital products, including printable SEL activities, are designed to provide immediate value and insights. Due to the nature of digital products, they are considered used immediately upon download, which makes them fundamentally different from physical products.
Refund Policy: We understand the importance of satisfaction when it comes to purchases. However, due to the digital nature of our products, we do not offer refunds once a product has been downloaded. This policy is in place to protect the integrity and value of our digital content.
Before Purchase: We encourage you to review the product descriptions thoroughly before completing your purchase. We provide detailed information and previews to help you make an informed decision. Our team is also available to answer any questions you may have about our products prior to purchase.
Cancellation Policy: If you have purchased a digital product but have not yet downloaded it, you may cancel your order. To initiate a cancellation, please contact our support team with your order details. Our empathetic and knowledgeable team will assist you promptly.
Our Commitment: While refunds are not available for downloaded products, we are committed to your satisfaction. If you encounter any issues or have concerns about a product you’ve purchased, please reach out to us. We’re here to support and guide you, offering solutions that align with your needs and those of the children you care for.
Feedback and Continuous Improvement: Your feedback is valuable to us. We continuously seek to improve our products and services. If you have suggestions or feedback, we are eager to hear from you.
Thank you for choosing SELcurve as your partner in enhancing children’s psychological well-being. Together, we can make a meaningful impact.