We’re here to help.

Within one business day, usually sooner. We read every message ourselves — there’s no support queue or automated reply. Email us on a weekday and you’ll usually hear back the same day or the next morning.

Of course — that’s what this page is for. Email us with any question and we’ll get back to you. No pressure, no sales follow‑up.

Yes — two ways, no credit card for either. Browse the whole library without an account and see every resource. Or create a free account and use 10 free resources across all five CASEL competencies, including the digital activities that come with them.

First, check you’re logged in with the email you used at checkout. Still stuck? Message us from your dashboard or email us with your account email, and we’ll check your subscription and fix it.

Yes. You pay at checkout through PayPal, and PayPal emails you a receipt for every payment — use it for reimbursement. We can’t accept purchase orders yet.

You can cancel anytime from My Account and keep access until the end of the year you’ve paid for. Every payment comes with a 14-day full refund, no questions asked — just ask within 14 days of paying. If something isn’t working, tell us and we’ll fix it.

No — every teacher subscribes on their own, with their own email (see what’s included). There are no team plans, site licenses or group discounts. Colleagues can each start with a free account and upgrade whenever they’re ready.

Your account email and a short description of what’s happening. For a resource problem, add the resource name or the page link. The more specific you are, the faster we can help.