The short version
- Every payment comes with a 14-day full refund: ask within 14 days of your first payment or of a yearly renewal and you get all of it back, no questions asked.
- You can turn off auto-renewal any time with one button in My Account and keep full access until the end of the year you paid for.
- If a technical problem stops you using SELcurve, contact us and we'll fix it.
Try before you buy #
- The whole library can be browsed without an account.
- A free account gives you free resources in all five CASEL areas, with no card needed.
- Free accounts can use every feature - View & Print, digital activities and activity links - with the free resources.
See exactly what a subscription includes on the Pricing page.
14-day refund #
You can get a full refund within 14 days of any payment, for any reason. This applies to your first payment and to each yearly renewal. You don’t need to explain why.
How to ask: request it at paddle.net (our reseller Paddle.com handles payments and refunds for orders placed through Paddle), or email [email protected] and we will arrange it for you.
What happens next: the money goes back to the payment method you used, usually within 14 days. The subscription that payment was for ends, and your free account stays open with all your free resources and tools.
Orders placed through Paddle.com are also covered by Paddle’s Refund Policy.
Cancelling: turning off auto-renewal #
Your SEL Resource Library subscription renews automatically once a year until you turn off auto-renewal.
- How: go to My Account and select Turn off auto-renewal. You can also email us and we will do it for you.
- When it takes effect: straight away for future renewals. No further payments are taken.
- Your access: you keep full access until the end of the year you paid for.
- Reminder: we email you before each renewal with the date, the amount and how to turn it off.
Your free account stays open after a subscription ends, with all your free resources and tools.
Technical problems #
If a technical problem stops you using SELcurve after you subscribe, email [email protected]. We reply within 2 business days and work to fix it quickly.
Duplicate or mistaken charges #
If you are charged twice for the same subscription, or charged after you turned off auto-renewal, tell us and we will refund the extra payment in full.
Security pauses #
To protect the library, View & Print can be paused for about 30 minutes when downloading is far faster than normal use, and premium access can be paused while we look into possible misuse (see the Privacy Policy). These pauses don't change your subscription or its renewal date.
If we pause your access by mistake, we restore it as soon as we know, and if the pause lasted more than a day we add the lost days to your subscription (or, if your payment method can't move your renewal date, refund the value of those days).
Your legal rights #
Nothing in this policy limits rights you have under the law of your country. Where the law gives you more than this policy does, the law applies.
Contact #
Questions about refunds or your subscription: [email protected]. Phone: +91 83693 90927.
